Designation :-  Customer Relationship Advisor

Location: Mumbai

Eligibility

-Graduate freshers are welcome
-Under-graduates with minimum 6 months of experience



Process Description

-Handle customer queries wrt billing,tariff plans,change of plans ,installments and payments.
-Upselling 3 products & services


Company Profile :-  We are Hutchison 3 Global Services Pvt. Ltd. or 3. We are a 100% subsidiary of the Hutchison Whampoa Group (a Fortune 500 company that introduced 3rd Generation telecom technology to the world). Located at Mumbai and Pune and spread across an area of over 5,17,125 sq. ft., ‘3’ has over 8500 employees in the age group of 18- 30 years. Unlike any other BPO or Call Centre, we work on the advanced 3G (3rd Generation) technology and provide end-to-end CRM (customer relationship management) solutions to customers of ‘3’ telecom in the UK, Australia and Ireland. In India, ‘3’ has won the Remmy Awards 2009 and Pinkslip Awards 2007 for the Best Recruitment Advertising.


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