BPO Jobs for Freshers at IBM Daksh

Experience: 0 - 2 Years

Location: Bengaluru/Bangalore

Compensation: Rupees 1,50,000 - 2,25,000

Education:
UG - B.A - Any Specialization,B.B.A - Management,B.Com - Commerce,B.Ed - Education,B.Sc - Any Specialization,BCA - Computers
PG - Post Graduation Not Required

Industry Type: BPO/ITES

Functional Area: 0 - 2 Years

Job Description:
INDIAN SHIFT





Dear Candidate,

Your resume is short listed with IBM Daksh (BPO Division) for a VOICE PROCESS with a DAY SHIFT.



This job has been posted by IBM INDIA, this is NOT a consultancy.



PLEASE READ THIS ENTIRE MESSAGE.



PROCESS DETAILS:

1. This is a “Voice process” ONLY.

2. This is a customer service process.

3. Candidates will be required to communicate with customers.

4. Candidates will be required to make outbound calls or receive inbound calls.

5. This is NOT a non voice process.

6. This is NOT a tech support process.

7. Process Name: Platinum.

8. We are hiring Customer Care Executives at the entry level ONLY.

9. These positions are only for Bangalore based candidates.



INTERVIEW VENUE:

Address:

IBM Daksh Business Process Services Pvt. Ltd.

Block Number D4, 1st Floor,

Manyata Embassy Business Park,

Rachenahalli,

Nagawara Outer Ring Road,

Bangalore - 560 045, India



LANDMARK: MANYATA TECH PARK, CLOSE TO NAGAWARA SIGNAL – HEBBAL



PLEASE READ THIS ENTIRE MESSAGE.



TRAINING DETAILS:

Candidates will be given comprehensive pre-process and process training before they are deployed on the production floor.

PLEASE READ THIS ENTIRE MESSAGE.



APPLICABILITY CRITERIA

1. Be / B. Tech CAN apply.

2. People looking for Non-Voice / Tech support do not apply.

3. People looking for any other job do not apply.

4. People with long gaps in their careers do not apply.

5. Age Limit: 35 years only.



PLEASE READ THIS ENTIRE MESSAGE.



REQUIREMENTS:

1. Candidates must be willing to work in DAY shifts.

2. Candidates must have excellent oral skills.

3. Candidates must be either Graduates or Undergraduates.

4. Undergraduates need to have 6 months of work ex in a BPO with relevant relieving letters.

5. Freshers can apply. (Preferably 2009 Graduates)

6. Freshers must have graduated in the following streams (Ba, B.Com, Bbm, Bba, Bsc, and Bca, BE, BTECH)



PLEASE READ THIS ENTIRE MESSAGE.



We are looking for IMMEDIATE JOINEES ONLY.



PLEASE READ THIS ENTIRE MESSAGE.



SALARY:

1, 60,000 - 2, 00,000



SHIFT TIMINGS

The Shift starts at 6:00 AM and ends at 11:00 PM.

Candidates will have to work for nine hours within this window.



PLEASE READ THIS ENTIRE MESSAGE.



WEEKLY OFFS:

1. Candidates will be given two days off a week (not necessarily Saturday and Sunday)

2. Candidates will be deployed in any shift.



PLEASE READ THIS ENTIRE MESSAGE.



TRANSPORT:

Candidates will be given free transport by the IBM transport Service.



PLEASE READ THIS ENTIRE MESSAGE.



INTERVIEW DETAILS:

1. Candidates will be assessed on their communication ability.

2. Therefore there will be only TWO rounds of interview.

3. The first will be a communication round, the second will be an operations round.

4. If the candidate can communicate in fluent English he/ she will be issued an offer letter.



PLEASE READ THIS ENTIRE MESSAGE.



INTERVIEW TIMINGS:

Monday – Friday 11am – 2pm. (PLESE DO NOT COME IN AFTER 2 PM)

We do not conduct interviews on Saturday and Sunday.



PLEASE READ THIS ENTIRE MESSAGE.



INTERVIEW DATES:

25TH AUG, 2009 – 30TH SEP, 2009



PLEASE READ THIS ENTIRE MESSAGE.



INTERVIEW REQUIREMENTS

If you are interested in this profile, please come down for an interview at with the following papers:

1. Two copies of your UPDATED resume.

2. A copy of this job post stapled to your resume(s) THIS IS MANDATORY

3. Original copies of your 10th, 12th and degree marks card, relieving letters if any.



PLEASE READ THIS ENTIRE MESSAGE.

INTERVIEW VENUE:

Address:

IBM Daksh Business Process Services Pvt. Ltd.

Block Number D4, 1st Floor,

Manyata Embassy Business Park,

Rachenahalli,

Nagawara Outer Ring Road,

Bangalore - 560 045, India

LANDMARK: MANYATA TECH PARK, CLOSE TO NAGAWARA SIGNAL – HEBBAL



If you have any doubts please call Kabir or Ramesh Babu MONDAY - FRIDAY 10 AM - 4 PM ONLY.

DO NOT CALL AFTER 4PM.

DO NOT CALL ON SATURDAY AND SUNDAY.

PLEASE READ THIS ENTIRE MESSAGE.

Cell:

Kabir: +91-96323-77006

Ramesh: +91-94487-84634

IF IN CASE YOU CANNOT REACH KABIR OR RAMESH, PLEASE CARRY

A COPY OF THIS job postALONG WITH YOUR

RESUME ANY YOUR MARKS CARDS AND DROP

IN TO OUR OFFICE AND ASK FOR KABIR OR RAMESH ONLY AT THE RECEPTION.

Thanks,

Kabir / Ramesh

Lead Recruiters – IBM Daksh Business Process Services Pvt. Ltd


Desired Candidate Profile

APPLICABILITY CRITERIA

1. Be CAN apply.

2. Mba/ MCA / Pgdbm / Pgdba / do not apply.

3. People looking for Non-Voice / Tech support do not apply.

4. People looking for any other job do not apply.

5. People looking for any other job do not apply.

6. People with long gaps in their careers do not apply.

7. Age Limit: 35 years only.

8. BTECH CAN APPLY.



REQUIREMENTS:

1. Candidates must be willing to work in any.

2. Candidates must have excellent oral skills.

3. Candidates must be either Graduates or Undergraduates.

4. Undergraduates need to have 6 months of work ex (preferably in an INTERNATIONAL BPO).

5. Freshers can apply. (Preferably 2009 Graduates)

6. Freshers must have graduated in the following streams (Ba, B.Com, Bbm, Bba, Bsc, Bca, BE , B TECH)

We are looking for IMMEDIATE JOINEES ONLY.

SALARY:

1, 60,000 - 2, 30,000


Company Profile
IBM Daksh offers business performance improvement rather than just cost-savings and is a step closer to Business Transformation Outsourcing (BTO). By unlocking revenue generation through up-selling and cross-selling, improving customer satisfaction scores, optimizing capital use and reducing operational expenditure, IBM Daksh offers far-reaching and positive impact on shareholder value IBM Daksh has worked with a pioneering group of global companies that have successfully used BPO and BTO to execute a broad range of strategies with strong results It was just over five years ago that IBM Daksh was created. An independent report in the US stated that more than two-thirds of online transactions were abandoned due to inadequate customer support. In India, a core team of four people thought about the implications of that report, and acted quickly. They put together



a business plan that got them their first client and their first round of funding. It was the first step in creating a new enterprise, in a new industry that had no history and no business model to follow. But what IBM Daksh did have was sound leadership, a focused vision and an undying passion.By 2003; the company employed around 5,000 people and was acquiring blue chip clients almost as quickly as it was attracting large numbers of ambitious and talented young staff. In April 2004, IBM Corporation acquired Daksh e-Services to serve as a global hub to manage business processes for clients from across the world. With 14 service delivery centers in India (4 in New Delhi (NCR), 4 in Bangalore, 1 in Mumbai, Pune, Kolkata and Chandigarh each) and 2 in Manila, Philippines, IBM Daksh is a key part of a network of more than 36 BTO centers around the world. Today IBM Daksh employs more than 20,000 people and has won several major awards for employee and customer satisfaction.
Contact Details
Contact Details

Company Name: IBM Daksh Business Process Services (P) Ltd.

Website: Not Mentioned

Executive Name: KABIR

Address: IBM Daksh Business Process Services (P) Ltd.


Email Address: kabiaswa@dc.ibm.com

Telephone: 9632377006

Keywords: Voice Process

Reference ID: kabir aswani - International crm voice process