Opening for Network Engineer at JDA

Experience:5 - 6 Years

Location:Bengaluru/Bangalore

Job Description:
•Assists appropriate parties plan project timelines, resource needs and identify project cost, staffing, service, application and infrastructure requirements.

• Assists in maintaining critical application, system and infrastructure availability at prescribed levels, and in notifying management and user communities when service levels are not met.

• Assists in maintaining customer-facing network and system availability at acceptable service level.

• Assists in notifying management and external vendors when service levels are not met to expedite resolution and maintain acceptable customer satisfaction.

• Completes assigned work within allotted or prescribed timeframes.

• Creates, maintains and manages project plans to successful completion within budget and time constraints.

• Escalates issues that may have negative financial impact.

• Keeps individual expenses within budget.

• Maintains open lines of communication with appropriate JDA resources, external vendors and customers to develop and foster a strong relationship as trusted advisor to JDA and its customers.

• Provides guidance, feedback, coaching and developmental experiences to other ITG, project team or JDA associates to encourage teamwork and a positive work environment.

• Provides regular project communication and status reporting to appropriate JDA associates to inform them of current and future activities, concerns and project issues.

• Provides technical guidance in the selection and implementation of external-facing network infrastructure and systems to meet JDA’s security, budget and business requirements/standards.

• Records time and expenses into time entry system.

• Works with appropriate parties to create/execute test plans prior to system or LAN, WAN and SAN infrastructure solution implementation. Provides solution training to maintain customer satisfaction.

Contact Details:

Pavithra
JDA technologies

Telephone: 08030288109
Email: pavithra.hm@jda.com